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Some of the questions frequently asked by our clients are included here for your quick reference:

What are the common concerns that people come with for counselling?

Concerns for seeking counselling are wide ranging covering all aspects of human experiences such as

  • Issues concerning personality traits 
  • Issues related to interpersonal relationships
  • Issues related to abnormal behavioural patterns arising from extreme feelings of grief, depression, anxiety, and anger.
  • Academic issues
  • Career related issues

How many consultations will I need?

It depends mainly on how deeply affected you are with the issue on hand.   According to our experience most clients require 5 to 8 sessions of 45-50 minutes each. 

How much does counselling cost?
Our services are free for all.

Do you take care of confidentiality?
Yes.  Confidentiality is our prime principle that our counselling is based on.

How do I make an appointment?
Our contact telephone number is: 9342133520, 9342505975
However, no prior appointment is necessary.  

Do I have to wait for a long time?
It is our prime objective to attend immediately to a caller.  However, on exceptionally busy days, there may be a wait of a few minutes.

Can I see a counsellor of specific gender?
Yes.  Both female and male counsellors are available and both are comfortable to handle all types of issues.  If you prefer to see a specific gender counsellor, you may request for it.

How does the process of counselling work? Do you hypnotise?
We follow client-centric non- judgmental counselling.

The client gets an opportunity to talk freely to a counsellor who is trained in listening empathically without passing judgement or giving advice. The counsellor helps the client to understand clearly his/her feelings and actions. The client in turn is empowered to explore and evaluate alternate options to deal with the issues.

We do not hypnotise our clients.

What does the counsellor expect from the counselee?
Counselling is a collaborative effort between client and counsellor. In order to facilitate this collaboration, the counselee has to be willing to be frank and honest with the counsellor regarding the concerns and difficulties.  The counselee has to make sincere effort to communicate without hesitation or reservation, attend scheduled counselling session/s, inform the counsellor in advance if unable to attend a session and take active part by responding to the counselling process.

What training and qualification do the counsellors have?
All our counsellors are formally trained in lay counselling. We also believe in providing continuing training in various aspects of counselling and related issues to keep our counsellors well informed and focused.

Can I give my feedback on the counselling that I received in your centre?
We welcome your feedback.  We value our clients’ feedbacks and sincerely evaluate them to improve our services.

I am not able to concentrate on anything and feeling low and unhappy all the time, do I need counselling?
Yes. It is normal for every one to feel sad, now and then, but if it is hampering your daily functioning/ normal life, then it is the time to seek professional help.

I am a failure. I feel life is not worth living. I’m not sure how you can help  me….
When you feel the pain of living is too much, talking to a counselor helps. With a counselor you can share your agony and pour out your thoughts and feelings which will make you comfortable. Together you can consider various options to resolve your problems. Our counselors are committed to confidentiality.

I have marital problems but my husband does not believe in counselling.  What do I do?
Ideally, couple counselling is a better way to resolve marital problems.  However, in cases like yours, you would still stand to gain by coming for counselling and learning coping skills.  

I’m worried as my child’s academic performance has gone down, should I bring my child for counselling?
Yes. Low academic performance may have many reasons. However your participation would also be beneficial.

Do you treat alcohol/drug addicts?
It requires special skills and facilities to treat alcohol/drug addicts.  We do not have the  facilities but we can refer people to de-addiction and rehabilitation centres. We also provide referral services to persons with HIV/AIDS.

Does counselling help those who have been abused?
Counselling definitely helps. Abuse – physical, mental, emotional and sexual – can leave a deep scar and affect the well being of the person. Healing is possible through counselling.

How can I be sure that counselling will solve my problem?
We cannot give you absolute surety. Counselling provides you an opportunity to discuss, reflect, and understand yourself and your issues in a relaxed, confidential, and non-judgemental atmosphere.  A counsellor listens to you empathically, helps you to clarify your concerns, encourages you to take your own decisions, and empowers you to deal with the life’s challenges in future. 

How can I persuade someone to go for counselling?
The best approach for you will be to personally understand the process of counselling and its benefits.   Communicate it to the person whom you want to motivate to go for counselling and allow him/her to make up his/her mind.  If required, you may provide moral support by accompanying the person to the counselling centre.


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